Increased Product Demand Leads to Training Center Expansion

OMAX Corporation, a global leader in advanced abrasive waterjet technology, recently increased the capacity of its state-of-the-art training center in Kent, Washington, to provide OMAX and MAXIEM JetMachining Center owners with enhanced resources for improved productivity and profitability.

As a key element of the company’s headquarters and manufacturing campus, which spans more than 22,000 square feet, the training center features a new technology-training classroom that supplements an existing equipment-training lab.

According to Dr. John Cheung, CEO and co-founder of OMAX Corporation, the company has always taken a comprehensive approach to helping customers utilize the full potential of their OMAX or MAXIEM machines. And, through the training center expansion, his team can ensure customers continue to receive total training support as the company experiences increased demand for its products.

“We design our equipment to cut virtually any material or part geometry with unmatched speed and accuracy, and our training programs help ensure our customers capitalise on those capabilities,” he said.

The new classroom provides additional space for training that takes customers step-by-step through the process of making parts, including all the ways in which the company’s intuitive Intelli-MAX Software Suite speeds up and simplifies complex part production.

In the equipment-training lab, customers receive hands-on experience on how to operate and maintain OMAX and MAXIEM machines for maximum performance. This involves using the company’s current technology to cut parts designed during the software portion of the training.

To complement its on-site training, OMAX Coporation offers several eLearning opportunities that include certified instructors hosting live and on-demand webinars, software and maintenance training videos, and tutorials available through the company’s online support site and OMAX and MAXIEM machine control units.

OMAX Corporation also offers software, machine operation and maintenance training at customer locations. This includes fee-based customised training where a training manager works one-on-one with a customer to determine the best training focus for meeting a specific production requirement.