Customer Support

At Aquajet, your purchase of a JetMachining® Centre is only the beginning of our commitment to help you succeed – we support you and your OMAX JetMachining Centre in the following ways.

Free Software Upgrades For Life

When you own an OMAX JetMachining Centre, you get free software upgrades for the life of the machine. No hidden charges. No catches. Free software upgrades.


Aquajet offers full operating and maintenance training at our facility in Lancashire. Alternatively, we can come to your facility and help train your operators. Training also covers the maintenance of all components from the pump to the nozzle to the cutting table.

Customer support

If you do need to contact us – whether it’s for assistance on a difficult application or to get replacement parts, please phone: 01257 248 480 or email: [email protected]


Because an abrasivejet uses ultrahigh-pressure water, components wear out and need to be replaced. Aquajet will ship any replacements required quickly to your site.

Explore Our Waterjet Machines

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Customer Reviews

At Aquajet, we take immense pride in our reputation and the glowing customer reviews. We understand that a positive reputation is built on exceptional products, outstanding service and the trust and satisfaction of our valued customers.

"I have found over the years Aquajet have always given 120% in customer service. A pleasure to do business with."

Keith Webster

"Absolutely amazing service. Very quick and professional. I will definitely be using this company again."

Phil Grant

"Brilliant service from these guys. Clean cuts precision on point. Would recommend."

Rob Carnson (Source: Facebook)