Customer Reviews
At Aquajet, we take immense pride in our reputation and the glowing customer reviews.
We understand that a positive reputation is built on exceptional products, outstanding service and the trust and satisfaction of our valued customers.
Perfect service response from Sue & Neil today. Thank you.
“Great service and advice.”
What an amazing innovative company,,, Dave Dickson at Aquajet dealt with my bespoke and unique requirement professionally, in a friendly and expedient manner. Amazing service & customer care.
Would definitely recommend to any other business.
“The removal of our old machine and the install of the new machine was seamless. It’s always a worry with a project of this nature that unforeseen problems arise, thankfully none did. Both Neil and Pete were very easy to work with and I thought they did a brilliant job. We have an apprentice that we hope will “own the machine” for us, he told me that the training he received from your guys was second to none so please pass on our thanks to them.”
“The best experience I have ever had with getting my waterjet back up and running. Neil was patient, kind and was able to pinpoint a small loose connection that fixed my issue. The best of the best!”
“Great machine and a great aftercare service, since purchasing our machine the team at Aqua Jet have become more like friends, nothing seems too much trouble. The team are polite, friendly and always happy to go the extra mile. Knowing that Good Directions Ltd has the support from a company like Aqua Jet is brilliant.”
“The support from Neil, was excellent, professional and accurate. Nothing too much trouble and response is swift. Gladly recommend this company, definite 10\10 for support\advice!!!!!. Thanks again Neil“
Fantastic company to deal with always very friendly and super reliable, Neil always takes care of our needs efficiently.
If I could rate higher than 5* I would. Every member of staff goes over and above to find solutions to issues I may have – from technical support ,logistics and administration. A pleasure to deal with – highly recommend.
Thanks Sue for you fast response, it is becoming hard work with some suppliers so it’s a breath of fresh air dealing with a company like yourself.
It is very rare that I bother to give feed back to a company for supplying what I expect which is good service as I am paying for that service and parts but I have found over the years AQUAJET have always given 120% in customer service advice and honesty every member of staff has always helped in any way they can from the captain in which I name Sue who leads by example by being honest and helpful if you have any problems with parts or anything regarding Omax she will endeavor to help even if it means contacting the main sours i.e. Omax USA but with having such a knowledgeable workforce as in Neil that is very rear and not forgetting David so well done AQUAJET it a pleasure to do business with you.
Absolutely amazing service. Very quick and professional. I will definitely be using this company again and would recommend to anyone.
Brilliant service from these guys. Clean cuts precision on point. Would recommend. (Source: Facebook)